Help and self-service

That's fine. Leave the CV card empty, or describe your experience in your own words (typed or spoken). The questions will ask about what you've done.

Leave it empty or describe the kind of role you want. The AI will ask about the role and industry instead of quoting requirements.

Speech input depends on your browser (it works best in Chrome, Edge and Safari) and needs microphone permission. You can always type instead — nothing is lost.

Scanned PDFs are pictures of text, so there's nothing to read. Paste the text, type it, or save the document as Word or text and upload that.

Wait a minute and try again — your progress is saved in this browser. If the message says AI isn't configured or credits have run out, the service owner needs to fix it; retrying won't help.

The AI can make mistakes. Go back to Intake to correct your CV or job text and run the analysis again, re-answer any question, or edit, reject or untick any wording in Review. Nothing is used unless you approve it. You can also report the specific item below.

Files are read in your browser and never uploaded. When you ask the AI for questions or wording, the relevant text (including your CV, job text and answers) is sent to an AI model through Lovable's AI service; we don't store or log it. Your CV, job text and answers are saved only in this browser. Complaints you submit are stored on our server, without your CV or answers. Read the privacy page.

Correct the name in Analysis, where organisation names are listed — your version always wins. evident. never confirms that you worked or studied somewhere. The links only point to official registers where you can check that an organisation exists; they say nothing about you. If a link or label is misleading, report it below under “Organisation name or source check”.

Your case is recorded on our server and you get a reference and a private key. Right now nobody is assigned to review cases yet, and status updates are not emailed automatically, so the status will stay “Recorded — not yet reviewed” until review begins. You can check or delete your case at any time on the case page.

Yes. Free during the invitation-only pilot until 11 October 2026 (UK time): the full journey — analysis, five questions, your complete CV and supporting pack — with no checkout and no card. AI drafts it from your own words and no person reviews it. Your CV is ready to send only after you fill in and confirm every required field — until then it's labelled DRAFT. No interview or job is guaranteed. Later, the intended price is £9.99 once for one tailored CV and application (price not yet confirmed). No subscription.